NEXONHOST PRIVACY POLICY

Effective Date: [11.05.2015]

NexonHost SRL (“NexonHost,” “we,” “us,” or “our”) is committed to safeguarding the privacy of its users. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services and websites, including nexonhost.com and nexonhost.ro (the “Site”).

By using our Site and services, you consent to the collection and use of your information as outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

01. Information We Collect

We collect different types of information, including:

1.1 Personal Identification Information

We may collect personal information from you in various ways, such as when you visit our Site, register for an account, place an order, subscribe to our newsletter, or interact with our services. This may include:

• Name
• Email address
• Phone number
• Billing address
• Payment details (processed securely via third-party payment processors)
• IP address
• Identification documents (if required for verification)

Users may visit our Site anonymously, but certain services require providing personal information.

1.2 Non-Personal Identification Information

We may collect non-personal data, such as:

• Browser type and version
• Operating system
• Internet Service Provider (ISP) information
• Pages viewed on our Site
• Time spent on our Site
• Referring and exit pages
• Clickstream data

This data helps us analyze trends and improve our services.

1.3 Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience. Cookies help us understand how visitors use our Site and improve functionality.

You can adjust your browser settings to refuse cookies, but some features of our Site may not function properly.

We use cookies for:

• Personalized advertising (Google AdWords, AdRoll)
• Web analytics (Google Analytics, Piwik, etc.)
• Session management

Social media integration (Facebook, Twitter, LinkedIn)

02. How We Use Your Information

• To process transactions and manage billing
• To provide customer support
• To verify account identity and prevent fraud
• To improve and optimize our Site and services
• To send updates, promotions, and newsletters (with opt-out options)
• To comply with legal and regulatory requirements

03. How We Protect Your Data

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption
• Secure data storage
• Access controls
• Regular security audits

However, no online service can guarantee absolute security. Users are responsible for safeguarding their login credentials.

04. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information. We may share information in the following circumstances:

• With trusted service providers who assist in operating our business (e.g., payment processors, hosting providers, fraud prevention services)
• When required by law (e.g., legal requests, regulatory compliance, law enforcement inquiries)
• To protect NexonHost’s rights (e.g., investigating fraud or policy violations)
• With your consent when necessary

We may share aggregated, non-personal data with third parties for statistical analysis or marketing purposes

05. Your Rights & Data Control

You have the right to:

• Access your personal data and request copies of the information we hold about you
• Request data correction if any information is inaccurate or incomplete
• Request data deletion (subject to legal and contractual limitations)
• Opt-out of marketing communications
• Restrict or object to data processing in certain situations

To exercise any of these rights, please contact us at support@nexonhost.com.

06. Data Retention

We retain user information only as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes. Once the data is no longer needed, we securely delete it.

07. Third-Party Services and External Links

Our Site may contain links to third-party websites. NexonHost is not responsible for the privacy practices of these sites. We encourage users to review third-party privacy policies before providing personal information.

08. Policy Updates & Changes

NexonHost reserves the right to modify this Privacy Policy at any time. Users will be notified of significant changes via email or an announcement on our Site. Continued use of our services after such changes indicates acceptance of the updated policy.

09. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@nexonhost.com
• Address: B.P. Hasdeu Nr.60, Lipova – AR, Romania

Last Updated: [11.03.2025]